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6-01 THE PRINCIPLE OF SURPRISE.WAV | 04/08/2007 | 51.73 MB |
6-02 SATISFYING YOUR CUSTOMER'S DEMAND FOR SPEED.WAV | 04/08/2007 | 77.39 MB |
6-03 ACHIEVING YOUR COMPETITIVE ADVANTAGE.WAV | 04/08/2007 | 79.91 MB |
6-04 FOUR LEVELS OF CUSTOMER SERVICE.WAV | 04/08/2007 | 53.94 MB |
6-05 GETTING FEEDBACK FROM YOUR CUSTOMERS.WAV | 04/08/2007 | 45.14 MB |
6-06 LEARNING FROM YOUR COMPETITORS.WAV | 04/08/2007 | 52.42 MB |
6-07 THE PRINCIPLE OF EXPLOITATION.WAV | 04/08/2007 | 90.54 MB |
6-08 TAKE ADVANTAGE OF YOUR OPPORTUNITIES.WAV | 04/08/2007 | 59.41 MB |
6-09 THE IMPORTANCE OF STRATEGIC FOLLOW-UP.WAV | 04/08/2007 | 84.28 MB |
6-10 WHAT IS YOUR QUALITY RATING.WAV | 04/08/2007 | 49.33 MB |
6-11 BECOME A NO-LIMIT PERSON.WAV | 04/08/2007 | 81.32 MB |