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| 8. HERE'S AN EXAMPLE EMPATHY MAP AND AVATAR FOR ERIN | 12/28/2017 | 1.74 MB |
| 9. AND HERE'S ANOTHER EXAMPLE FOR JACKIE | 12/28/2017 | 1.80 MB |
| 1. HERE'S THE DETAILED OUTLINE FOR LESSON #2....PDF | 10/17/2014 | 1.74 MB |
| 2. HERE'S THE AVATAR I WROTE FOR THE GOLF NICHE (LEE LOFFLER, 71, LADY LAKE, FLORIDA)....PDF | 10/17/2014 | 1.69 MB |
| 3. WATCH THIS VIDEO FROM 3M11S ONWARDS (EMPATHY MAPS)....MP4 | 10/17/2014 | 166.78 MB |
| 4. WATCH THIS VIDEO (ALL OF IT) ABOUT EMPATHY MAPS....MP4 | 10/17/2014 | 43.09 MB |
| 5. EBEN PAGAN VIDEO ON CUSTOMER AVATARS (MUST WATCH!)....MP4 | 10/17/2014 | 12.96 MB |
| 6. HERE'S OUR INTERVIEW OUTLINE (WHICH ANITA EXPLAINED)....PDF | 10/17/2014 | 878.09 KB |
| 7. AND HERE'S THE EXPLANATION FROM D.SCHOOL ON HOW TO INTERVIEW FOR EMPATHY....PDF | 10/17/2014 | 898.98 KB |
| EMAIL MARKETING INTENSIVE - WEEK 2.MP4 | 10/17/2014 | 324.26 MB |
| PART 2 - EMI - GOOGLE+.MP4 | 10/17/2014 | 212.19 MB |