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| 1_ORIENTATION AND META-THEORY.MP4 | 05/24/2013 | 78.92 MB |
| 2_THE CLARITY OF THE VALUE PROPOSITION.MP4 | 05/24/2013 | 72.67 MB |
| 3_UNDERSTANDING THE MOTIVATION OF THE USER.MP4 | 05/24/2013 | 60.64 MB |
| 4_REDUCING ELEMENTS OF FRICTION.MP4 | 05/24/2013 | 43.22 MB |
| 5_TIPPING THE BALANCE WITH INCENTIVE.MP4 | 05/24/2013 | 111.45 MB |
| 6_ADDRESSING VISITOR ANXIETY.MP4 | 05/24/2013 | 63.69 MB |
| 7_OPTIMIZATION PROCESS AND EXAMPLES.MP4 | 05/24/2013 | 40.37 MB |
| 8_REVIEW OF KEY PRINCIPLES.MP4 | 05/24/2013 | 13.20 MB |